PACKING AND SHIPPING POLICY
1 A ) Processing Time :
Orders are processed within 2-3 working days after payment confirmation . Orders placed on weekends/ holidays will be processed the next business day. . You will get a confirmation message once your order ships.
1 B ) Delay Processing Time :
Orders may be delayed if the ordered product / products are temporarily out of stock at the time of checking out .. This rarely happens but at times if the inventory update system is delayed the product will show IN STOCK but actually it is OUT OF STOCK .
In this case , we will contact you immediately to request you to replace the product with another of the same value or we can REFUND the value of that OUT OF STOCK product back to you .
However If you are not in a hurry to receive your order we will arrange to procure your product within minimal time . Once received we will ship out your entire complete order .
2 ) Shipping Time and Charges
We ship all over India via ( Tirupati / Professional / Shree Maruti / Anjani / DTDC/ India post ) International Shipping available on request . They will be extra and NOT calculated at check out .
As we charge a nominal fee of Rs 99/- or Rs 50 /- for Local orders shipping in India , all orders will be executed by Standard REGISTERED POST PARCEL ONLY by India Post .Such parcels after dispatch will take min. 7 to 10 working days to reach you . However if you wish to receive your order earlier then a request to send by Fast Courier / Speed Post / Local porter can be made and executed on paying additional charges .
3) Packing
All orders are securely packed( in bubble wrap / paper wrap /corrugated boxes / eco friendly packaging / tamper proof bags) as per the weight and volume of the order to prevent any damage.. We include invoices / packing list in every order .
4) Delays in transit
Delays can happen due to weather strikes , festivals or incorrect / incomplete addresses . We are NOT responsible for couier / postal delays , but we will help you track it .
5) Wrong / Incomplete Address
Please double check your address / phone number at check out . We are not liable for orders sent to incorrect/ wrong addresses provided by you. Change request before Shipping . Whatsapp or call us immediately at 91-9819576884.
6 ) Tracking
Once order is shipped out , you will receive the tracking ID details via Whatapp/ email / SMS . You can personally track your order too .
7) Damaged / Missing Items :
If your package arrives damaged or items are missing …
a) Record a clear UNBOXING VIDEO from the moment you open the courier bag .
b) Whatsapp us at 91-9819576884 within 24 hours of delivery with videos and photos
c) We will Replace / Reship after verification . Claims without video will not be accepted
8 ) Order Cancellation/ Booking / Inquiry
You can cancel before checking out on the portal . If you have any difficulties in placing orders/ inquiries please contact us @ 91-9819576884 . We will be glad to assist you